Significant Online Failure Impacts Many Sites and Apps

An extensive online failure has disrupted dozens sites and applications globally, with users experiencing troubles connecting to the web following issues at the web hosting system.

The affected services encompass Snapchat, Roblox, the messaging service Signal, and Duolingo, in addition to multiple Amazon-managed platforms such as its primary shopping site and the Ring doorbell company.

Across the United Kingdom, the financial institution Lloyds was impacted as well as its branches the bank Halifax and the Scottish bank, while there were also reports of issues reaching the HMRC website on Monday morning. Furthermore across the UK, many Ring device owners turned to networks to report their security devices were not working.

Just within Britain, accounts of problems on particular apps ran into the many thousands for each app.

Officials confirmed that the issue started in the east coast of the America at Amazon Web Services, a unit that provides crucial online backbone for many businesses, who utilize resources on Amazon servers. Amazon Web Services is the world’s largest online services system.

Just after midnight (PDT) in the US (8 in the morning BST), the company announced “elevated failure rates and latencies” for AWS services in a region on the Atlantic seaboard of the United States. The cascading impact appeared to disrupt apps worldwide, and the outage tracking website showing issues with the same sites in different parts of the world.

Cisco’s Thousand Eyes, a platform that tracks internet outages, additionally noted a rise in issues on Monday morning, including several cases situated in the Virginia area, the site of Amazon’s US-East-1 region where AWS said the problems originated.